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ISP Data Retention Policies - Wired News, 03/2007

AOL

AT&T

Charter

Comcast

Cox

Earthlink

Verizon

Speakeasy

Shaw Cable

Time Warner Road Runner

Qwest

United Online

Retains Clickstream Data?

On AOL sites only

On AT&T sites only

No Clue

Won't Say

Clickstream Retention Time

As long as it is needed for business purposes. 13 months for search logs.

No answer

No Clue

None

Won't Say

IP Log Retention Time

"Limited period of time"

varying periods, all of which fall within industry standards

No Clue

6 months

Won't Say

Sells or Rents Clickstream Data? Other Data?

No.

No. Yes.

No Way, Customer Service Rep Says

No, some

Won't Say

Unclear. Follow-up sent

If so, what kind?

Aggregated, Anonymized Data.

No Clue

Anonymized User Data

Won't Say

Talked w/ DOJ re: Data Retention?

No comment

Not Clear. Willing to discuss as part of industry but hasn't changed policy due to DoJ wishes

No Clue

Not contacted

Won't Say

Position on Mandatory Data Retention?

Working with industry and Congress

"Ready to work with all parties"

No Clue

Studying

Won't Say

Let the market decide

Data Release By Legal Process or Request?

Legal process, exceptions noted in privacy policy

Only in accordance with law

No Clue

Legal Process Only

Won't Say

Legal Request, with emergency exemptions

http://about.aol.com/aolnetwork/mem_policy

http://www.att.com/gen/privacy-policy?pid=7666#3

http://www.charter.com/Visitors/YourPrivacyRights.aspx?PrivacyRight=3

http://www.cox.com/policy/#Online_Privacy_Policy

http://www.speakeasy.net/tos

http://www.shaw.ca/en-ca/AboutShaw/PrivacyPolicy/Index

http://www.qwest.com/privacy/index.html

Post With Full Answers

http://blog.wired.com/27bstroke6/2007/03/aol_doesnt_sell.html

http://blog.wired.com/27bstroke6/2007/03/att_doesnt_sell.html

http://blog.wired.com/27bstroke6/2007/03/cox_doesnt_sell.html

http://blog.wired.com/27bstroke6/2007/04/qwest_doesnt_se.html

Follow - Up

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