Zoho Sheet - Open Case Report

In Process _ Open RTS _ DOWNLOAD Cases PAA PCC PCA Trnsfr to Tier 1 Agnt Trnsfr to Tier1 Sr Trnasfr to Tier2 Cases to be Withdrawn Manila Cases Fresh Casees 23rd Aug_09 High Priority Cases

Open Case Report

In Process _ Open

RTS _ DOWNLOAD Cases

PAA

Owner	Supervisor	Activity Direction	Last Changed date	Transaction ID	User Status	Supervisor Assigned To	Agent Assigned	Final Status

PCC

Employee Responsi

Supervisor Name

Activity Direction

Last Changed On

Transaction Number

User Status

Assigned Supervisor

Agent Assigned

R1 / R2 / R3

Closed - Yes / No

Yes

PCA

Trnsfr to Tier 1 Agnt

Trnsfr to Tier1 Sr

Trnasfr to Tier2

Cases to be Withdrawn

Manila Cases

Transaction Num	Create Date	Supervisor	Agent Assigned	User Status	workable	Reason - Why was the Case Withdrawn
181123127	8/19/2009
181051438	8/19/2009
181051676	8/19/2009
181051447	8/20/2009
181062968	8/19/2009
181063131	8/19/2009
181063051	8/19/2009
181069518	8/19/2009
181124020	8/19/2009
181126749	8/20/2009
181122903	8/19/2009
181123088	8/19/2009
181125159	8/20/2009
181122800	8/19/2009
181063375	8/19/2009
181122268	8/19/2009
181056147	8/19/2009
181064784	8/19/2009
181118613	8/19/2009
181123596	8/19/2009
181124095	8/19/2009
181126986	8/21/2009
181123415	8/19/2009
181122436	8/19/2009
181122438	8/19/2009
181122222	8/20/2009
181122745	8/19/2009
181075944	8/20/2009
181122519	8/19/2009
181109749	8/20/2009
181124811	8/20/2009
181124893	8/20/2009
181125056	8/20/2009
181125080	8/20/2009
181125086	8/20/2009
181125192	8/20/2009
181125193	8/20/2009
181125196	8/20/2009
181125197	8/20/2009
181062325	8/19/2009
181122873	8/19/2009
181122891	8/19/2009
181125225	8/20/2009
181063157	8/19/2009
181107382	8/19/2009
181122076	8/19/2009
181125131	8/20/2009
181063090	8/19/2009
181062569	8/19/2009
181062639	8/19/2009
181122777	8/19/2009
181122875	8/19/2009
181123233	8/19/2009
181123566	8/19/2009
181123819	8/19/2009
181123791	8/20/2009
181112399	8/20/2009
181125024	8/20/2009
181062653	8/19/2009
181074574	8/19/2009
181117516	8/19/2009
181102356	8/20/2009
181119539	8/21/2009
181121825	8/21/2009
181124179	8/19/2009
181114610	8/20/2009
181125372	8/20/2009
181125414	8/20/2009
181064129	8/19/2009
181108776	8/19/2009
181111921	8/20/2009
181123227	8/19/2009
181123375	8/19/2009
181120804	8/19/2009
181118188	8/20/2009
181070187	8/19/2009
181070821	8/19/2009
181124364	8/19/2009
181126359	8/20/2009
181125659	8/20/2009
181098748	8/19/2009
181123264	8/19/2009
181126651	8/20/2009
181123412	8/19/2009
181059860	8/19/2009
181122760	8/19/2009
181123731	8/19/2009
181125704	8/20/2009
181058233	8/19/2009
181122868	8/19/2009
181122396	8/19/2009
181123627	8/19/2009
181123614	8/19/2009
181118513	8/19/2009
181063454	8/19/2009
181124590	8/19/2009
181049089	8/20/2009
181063637	8/19/2009
181063701	8/19/2009
181063709	8/19/2009
181112679	8/19/2009
181120491	8/19/2009
181122397	8/19/2009
181122645	8/19/2009
181122929	8/19/2009
181122585	8/19/2009
181102220	8/19/2009
181122115	8/19/2009
181121974	8/19/2009
181124790	8/20/2009
181123498	8/19/2009
181124133	8/19/2009
181065217	8/20/2009
181122763	8/19/2009
181125358	8/20/2009
181035690	8/19/2009
181038337	8/19/2009
181038392	8/19/2009
181038621	8/19/2009
181040837	8/19/2009
181041015	8/19/2009
181041365	8/19/2009
181043612	8/19/2009
181043618	8/19/2009
181043920	8/19/2009
181044101	8/19/2009
181049364	8/19/2009
181049369	8/19/2009
181052141	8/19/2009
181052600	8/19/2009
181054799	8/19/2009
181055021	8/19/2009
181057844	8/19/2009
181057957	8/19/2009
181063379	8/19/2009
181063511	8/19/2009
181065858	8/19/2009
181066051	8/19/2009
181066058	8/19/2009
181068996	8/19/2009
181071516	8/19/2009
181071711	8/19/2009
181071836	8/19/2009
181072103	8/19/2009
181077920	8/19/2009
181077929	8/19/2009
181088962	8/19/2009
181088967	8/19/2009
181091840	8/19/2009
181091843	8/19/2009
181124050	8/19/2009
181124222	8/19/2009
181124228	8/19/2009
181124502	8/19/2009
181124554	8/19/2009
181117354	8/20/2009
181126739	8/20/2009
181126796	8/20/2009
181126901	8/20/2009
181126904	8/20/2009
181100570	8/19/2009
181123830	8/19/2009
181060943	8/19/2009
181121644	8/19/2009
181122828	8/19/2009
181120561	8/20/2009
181125560	8/20/2009
181060224	8/19/2009
181123567	8/19/2009
181086376	8/19/2009
181123625	8/19/2009
181127042	8/21/2009
181126770	8/20/2009
181125558	8/20/2009
181122785	8/19/2009
181118913	8/20/2009
181124425	8/19/2009
181119437	8/19/2009

Fresh Casees 23rd Aug_09

Transaction No	Create Date	Supervisor	Agent Assigned	User Status	Workable Yes/No	Which Language
181099594		Amit Arya		pca	yes
181101291		Amit Arya		pca
181101426		Amit Arya		cfc
181101438		Amit Arya		pca
181101775		Amit Arya		PCA
181104022		Amit Arya		PCA
181105841		Amit Arya		PCA
181106285		Amit Arya		PCA
181106584		Amit Arya		PCA
181107688		Amit Arya		PcA
181107731		Amit Arya		different language
181108053		Amit Arya		PCA
181108409		Amit Arya		CFC
181108524		Amit Arya
181108638		Amit Arya		PCA
181108647		Amit Arya
181109179		Amit Arya		PCA
181109228		Amit Arya		PCA
181109334		Amit Arya		CFC
181109458		Amit Arya		CFC
181109522		Amit Arya
181110482		Amit Arya		Withdrawn
181112141		Amit Arya		PCA
181112318		Amit Arya		PCA
181112319		Gaurav Gadhoke		PCA
181112596		Gaurav Gadhoke		PCA
181113189		Gaurav Gadhoke		PCC
181113507		Gaurav Gadhoke		PCA
181113855		Gaurav Gadhoke		PCA
181113914		Gaurav Gadhoke		PCC
181113973		Gaurav Gadhoke		PCA
181114000		Gaurav Gadhoke		PCA
181114019		Gaurav Gadhoke		Withdraw
181114090		Gaurav Gadhoke		PCC
181114149		Gaurav Gadhoke		PCC
181114206		Gaurav Gadhoke		PCA
181114220		Gaurav Gadhoke		CFC
181114271		Gaurav Gadhoke		PCA
181114559		Gaurav Gadhoke		Withdraw
181115545		Gaurav Gadhoke
181115557		Gaurav Gadhoke
181115610		Gaurav Gadhoke		PCA
181115804		Gaurav Gadhoke		PCC
181115805		Gaurav Gadhoke		PCC
181115834		Gaurav Gadhoke
181115837		Gaurav Gadhoke
181115925		Gaurav Gadhoke		PCA
181116139		Gaurav Gadhoke		Withdrawn
181116191		Gaurav Gadhoke
181116252		Gaurav Gadhoke
181116322		Gauri Shankar Das		PCA	Yes
181116359		Gauri Shankar Das		PCA	Yes
181116430		Gauri Shankar Das		PCC	Yes
181116558		Gauri Shankar Das
181116666		Gauri Shankar Das		PCC	Yes
181116775		Gauri Shankar Das		Withdrawn
181116840		Gauri Shankar Das
181116968		Gauri Shankar Das		PCC	Yes
181116985		Gauri Shankar Das		Withdrawn	Yes
181116989		Gauri Shankar Das		PCC	Yes
181116992		Gauri Shankar Das		PCC	Yes
181117003		Gauri Shankar Das
181117007		Gauri Shankar Das		PCA	Yes
181117036		Gauri Shankar Das
181117090		Gauri Shankar Das		Withdrawn	Yes
181117093		Gauri Shankar Das		PCA	Yes
181117102		Gauri Shankar Das		PCC	Yes
181117107		Gauri Shankar Das
181117139		Gauri Shankar Das
181117154		Gauri Shankar Das
181117181		Gauri Shankar Das
181117191		Gauri Shankar Das
181117234		Gauri Shankar Das
181117395		Gauri Shankar Das
181117428		Sunny Juneja		PCA	Yes
181117441		Sunny Juneja		Owned by Rene Belga	No
181117452		Sunny Juneja		PCA	Yes
181117533		Sunny Juneja
181117699		Sunny Juneja		PCC	Yes
181117765		Sunny Juneja		PCC	Yes
181117863		Sunny Juneja		PCC	Yes
181117984		Sunny Juneja
181118389		Sunny Juneja		Owned by ArmanJay Dizon	No
181118422		Sunny Juneja
181118471		Sunny Juneja
181118495		Sunny Juneja		PCC	Yes
181118504		Sunny Juneja		PCC	Yes
181118598		Sunny Juneja		PCC	Yes
181118619		Sunny Juneja		PCA	Yes
181118634		Sunny Juneja
181118653		Sunny Juneja		Owned by Norwin Asanza	No
181118673		Sunny Juneja		PCC	Yes
181118692		Sunny Juneja		PCC	Yes
181118693		Sunny Juneja		PCC	Yes
181118713		Sunny Juneja
181118715		Sunny Juneja		PCC	Yes
181118842		Sunny Juneja
181118877		Sunny Juneja		Withdrawn	Yes
181118878		Sunny Juneja
181118934		Gourav Arora
181119003		Gourav Arora
181119133		Gourav Arora
181119273		Gourav Arora
181119285		Gourav Arora
181119288		Gourav Arora
181119291		Gourav Arora
181119335		Gourav Arora		PCC
181119376		Gourav Arora
181119445		Gourav Arora		PCC
181119469		Gourav Arora
181119523		Gourav Arora
181119800		Gourav Arora
181119804		Gourav Arora
181119809		Gourav Arora
181120216		Gourav Arora
181120315		Gourav Arora
181120316		Gourav Arora
181120405		Gourav Arora
181120439		Gourav Arora
181120487		Gourav Arora
181120573		Gourav Arora
181120596		Gourav Arora
181120653			Suneesh Kachroo	PCA	YES
181120799			Suneesh Kachroo	PCC	YES
181120854			Suneesh Kachroo
181120969			Suneesh Kachroo
181121003			Suneesh Kachroo
181121024			Suneesh Kachroo
181121040			Suneesh Kachroo
181121045			Suneesh Kachroo
181121225			Suneesh Kachroo
181121317			Suneesh Kachroo
181121331			Suneesh Kachroo
181121341			Suneesh Kachroo
181121355			Suneesh Kachroo
181121382			Suneesh Kachroo
181121576			Suneesh Kachroo
181121808			Suneesh Kachroo
181121828			Suneesh Kachroo
181121862			Suneesh Kachroo
181121881			Suneesh Kachroo
181121890			Suneesh Kachroo
181121891			Suneesh Kachroo
181121893			Suneesh Kachroo
181121894			Suneesh Kachroo
181121898			Suneesh Kachroo
181121901			Suneesh Kachroo
181121921			Suneesh Kachroo
181121926			Suneesh Kachroo
181121928			Suneesh Kachroo
181121937		Writika Bhaskar		Closed First Contact	Yes	English
181122018		Writika Bhaskar		PCC	Yes	English
181122037		Writika Bhaskar		Withdrawn	Yes	English
181122058		Writika Bhaskar		PCC	Yes	English
181122061		Writika Bhaskar		Withdrawn	Yes	English
181122067		Writika Bhaskar
181122077		Writika Bhaskar
181122093		Writika Bhaskar
181122121		Writika Bhaskar
181122135		Writika Bhaskar
181122151		Writika Bhaskar
181122241		Writika Bhaskar
181122250		Writika Bhaskar
181122257		Writika Bhaskar
181122338		Writika Bhaskar
181122471		Writika Bhaskar
181122529		Writika Bhaskar
181122562		Writika Bhaskar
181122584		Writika Bhaskar
181122625		Writika Bhaskar
181122910		Writika Bhaskar
181122911		Writika Bhaskar
181122920		Writika Bhaskar
181123130		Writika Bhaskar
181123132		Writika Bhaskar
181123133		Prashant Wadhwani		PCC	Yes
181123185		Prashant Wadhwani		PCA	Yes
181123518		Prashant Wadhwani
181123621		Prashant Wadhwani		Withdrawn	created CS 202375334
181123832		Prashant Wadhwani
181123925		Prashant Wadhwani
181123968		Prashant Wadhwani
181124161		Prashant Wadhwani
181124310		Prashant Wadhwani
181124311		Prashant Wadhwani
181124314		Prashant Wadhwani
181124357		Prashant Wadhwani
181124464		Prashant Wadhwani
181124467		Prashant Wadhwani
181124511		Prashant Wadhwani
181124515		Prashant Wadhwani
181124519		Prashant Wadhwani
181124531		Prashant Wadhwani
181124534		Prashant Wadhwani
181124539		Prashant Wadhwani
181124614		Prashant Wadhwani
181124616		Prashant Wadhwani
181124642		Prashant Wadhwani
181124681		Prashant Wadhwani
181124682		Nishith Wilfred		PCA	Yes	English
181124690		Nishith Wilfred		PCA	Yes